FORDPASS™ App

IT'S THE APP FOR THAT

The app that puts your ownership experience right in the palm of your hand.

STAY CONNECTED TO YOUR VEHICLE

Access complimentary remote features, like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check on the FordPass App when your vehicle is equipped with FordPass™ Connect.

Connect and Control


Control Your Vehicle

Use the FordPass™ App to access complimentary remote features on your FordPass Connect-equipped vehicle.

Roadside Assistance


Get Help on the Road

Services like fuel delivery, flat-tire repair and more are available directly from the FordPass App.

Ford Credit


Make Secure Payments

Use Ford Credit on the FordPass App for a fast, easy and convenient way to stay on top of your vehicle's financing.

Connect to Wi-Fi


Stay Connected On The Go

For select 2018 and newer vehicles, FordPass Connect™ (SYNC® Connect in '17 & '18 vehicles) is equipped with a 4G LTE Wi-Fi Hotspot.

VEHICLE DETAILS


LEARN ABOUT YOUR FORD

The FordPass App puts important vehicle information like fuel and oil levels, service history and warranty details at your fingertips.

REWARDS


JOIN FORDPASS™ REWARDS

As a FordPass Rewards member, you'll earn Points you can use on service, maintenance and new vehicle purchases.

ALL-ELECTRIC VEHICLES


POWER CLOSE AT HAND

Unlock the full potential of your all-electric vehicle by connecting it to the FordPass™ App.

FORD F-150


FORDPASS HELPS GET IT DONE

From new features like Pro Power Onboard, to tried and true features like start/stop your engine, FordPass helps your F-150 do more, smarter.

DOWNLOAD FORDPASS

Enjoy all the benefits the FordPass App has to offer today.

Download FordPass Now

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FREQUENTLY ASKED QUESTIONS

Select the arrows below to access answers to commonly asked questions

Adding a vehicle to My Vehicles

  1. Tap “Add Vehicle” on the FordPass™ Home screen.
  2. Locate your VIN. If you don’t know how, follow the “Where is my VIN?” link for help.
  3. Enter your VIN manually or scan it by tapping on the camera icon.
  4. To scan, center the VIN inside the corners of the green frame. The app will automatically capture it.
  5. Tap “Next” and wait for confirmation.
  6. If the VIN was not captured or entered correctly, try rescanning or manually reentering the VIN.

Download the FordPass™ App

For vehicles added to My Vehicles, the FordPass™ App will alert you about open Field Service Action and Recall Programs.

  1. Messages on your Home screen notify you of services and recalls.
  2. View important notices by tapping on them.
  3. You can also view notices within messages by tapping on account and then on messages.
  4. Tap a specific notice for additional information.

The FordPass™ Vehicle Controls applet gives you the command and control functionality to:

  • Locate a vehicle.
  • Unlock/lock a vehicle remotely.
  • Start/stop a vehicle remotely.
  • Schedule your vehicle to start remotely – once, or on a recurring schedule.

To use Vehicle Controls with FordPass™:

  • Your vehicle must have FordPass Connect® (embedded modem).
  • Your vehicle must be added to "My Vehicles" (FordPass Connect® vehicle profiles will have a remote icon).
  • Your vehicle must be activated.

How can we help?

  1. Shields Ford

    850 Broadmeadow Rd.
    Rantoul, IL 61866

    • Sales: (217) 892-2155
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Get in Touch

  • Contact our Sales Department at: (217) 892-2155
  • Monday8:30am-7pm
  • Tuesday8:30am-6pm
  • Wednesday8:30am-6pm
  • Thursday8:30am-6pm
  • Friday8:30am-6pm
  • Saturday8:30am-5pm
  • SundayClosed