SYNC® Technology

Voice-Activated Phone, Communication and Navigation

See Where Your Voice Can Take You

SYNC provides hands-free connectivity to your compatible, Bluetooth® enabled phone, giving you the ability to make calls, get directions, play music, access apps and more - simply by using your voice.

Make Hands-Free Calls

Once your phone is paired, you can make calls with the push of a button and the sound of your voice to hear the conversation through your vehicle's speakers. You can also allow SYNC to automatically download the names and numbers programmed in your compatible phone, for added convenience.

Get Directions on the Go

Stopping to ask a stranger for unreliable directions or pulling out a bulky map are things of the past with the available voice-activated Navigation System.

Voice-Activated App Control

Take your digital life on the road with cordless control of your vehicle's functions. Access features through the center touchscreen or simply with the sound of your voice. And with Apple CarPlay® and Android Auto™ compatibility, you can wirelessly connect and control your mobile screens from your center screen display.

Play Music and More From Your Phone

SYNC gives you voice-activated control of your compatible phone's music and podcasts so you can stream them through your vehicle's speakers.

Make Hands-Free Calls

SYNC 4 Technology features Apple CarPlay or Android Auto wireless compatibility, which allows you to easily access many of your phone apps while driving.

Access Your Vehicle With Your Phone

When your vehicle is equipped with FordPass Connect, you can use the FordPass App to access complimentary features that give you the ability to start,* stop, lock** and unlock** your vehicle from just about anywhere.

*Automatic transmission only.
**Remote lock/unlock requires power door locks.

Keep Connected With In-Vehicle Wi-Fi

With FordPass Connect, Ford owners and passengers can utilize an available 4G LTE in-vehicle Wi-Fi hotspot, powered by AT&T. Connect up to 10 devices at once, up to 50 feet outside the vehicle, and use FordPass to keep track of Wi-Fi data usage. 

Alexa Built-in. Innovation That Keeps You Connected.

Available SYNC® 4 Technology allows you to take Alexa along for the ride. Pump up your jam on the way to the gym, check work emails or learn if you need a jacket later.

Introducing SYNC® 4 Technologies

This unique, customer-driven technology combines conversational voice recognition and cloud-based connectivity, software update capabilities and so much more to bring you a seamless and personalized driving experience. And with the effortless integration of your smartphone, virtually everything's in sync.

Ford Power-Up Software Updates

SYNC 4 Technology will evolve along with your vehicle when Ford Power-Up software updates are available. Ford Power-Up software updates are delivered wirelessly (or over-the-air) with little to no action on your part. These updates can help strengthen the ownership experience by helping your vehicle continuously improve.

Cloud-Based Connectivity

By combining cloud-based connectivity and conversational language recognition, available SYNC 4 delivers comprehensive search results and more functionality for customers, including optional cloud-connected navigation to keep up with the latest traffic information.

Available Cloud-Connected Navigation

By combining cloud-based connectivity and conversational voice command recognition, SYNC 4 Technology with cloud-connected navigation can help keep you informed on the latest weather, traffic, construction zones, parking availability and even plug-in info (for electric vehicles). Ford offers two navigation options which work the same when connected. First is Connected Navigation with a 90-day trial. The other is optional Connected Built-in Navigation with three years of complimentary service, available on select vehicles. If you'd like to learn more or have any questions on service renewal, just go to ford.com/connectedservices.

Preproduction screen shown.

A New Level of Wireless Connectivity

Take your digital life on the road with cordless control of your vehicle's functions. Access features through the center touchscreen or simply with the sound of your voice. And with Apple CarPlay and Android Auto compatibility,   you can wirelessly connect   and control your mobile screens from your center screen display.

A Range of Screens for New Viewpoints

 In this fast-paced world, it's important that your tech's speed matches yours. Available SYNC 4 certainly does, bringing new levels of intelligence to your Ford. And you won't miss a second of it with a variety of new screen options from the 8" to the expansive 15.5".

Enjoy a Smarter Radio: SiriusXM® with 360L

Get the latest on-demand entertainment, news and more using SiriusXM  with 360L, which combines satellite and streaming features to create personalized programming.

Natural Voice Control

Cloud-based connectivity and conversational voice command recognition can help facilitate more than just a quick route. It can also help keep you in touch with the people close to you, giving you the ability to send texts with your voice. The software responds to your natural speech, letting you interact with your connected technology while you remain confidently in control of your vehicle.

Preproduction screen shown.

SYNC 3: Smart Hardware. Smart Software. Smart Design.

Available voice-activated SYNC 3 is responsive with simplified music search and a capacitive touchscreen to help keep your hands on the wheel and your eyes on the road.

Turn Your Vehicle Into a Wi-Fi Hotspot

In today's fast-paced world, it's important to stay connected on the move. Now, it's easier than ever with the available FordPass Connect 4G LTE in-vehicle Wi-Fi hotspot, which lets you use up to 10 devices at once.

Access Your Vehicle With Your Phone

Vehicles equipped with FordPass Connect let you use the FordPass App to remotely start* and stop or lock** and unlock** your vehicle, providing more convenience, safety and peace of mind.

*Automatic transmission only.
**Remote lock/unlock requires power door locks.

Turn Your Vehicle Into a Wi-Fi Hotspot

In today's fast-paced world, it's important to stay connected on the move. Now, it's easier than ever with the available FordPass Connect 4G LTE in-vehicle Wi-Fi hotspot, which lets you use up to 10 devices at once.

Control Phone Apps With Your Voice

Available SYNC AppLink® lets you use voice commands to control your favorite apps on your tethered smartphone or other mobile devices. Once your device is connected to SYNC, AppLink lets you easily access and enjoy your favorite mobile apps in your vehicle.

What You Love Is on Now

All SiriusXM-equipped new model year 2021 Ford vehicles with SYNC 3 come with a three-month* Platinum Plan trial subscription so you get to try the widest variety of entertainment anywhere including the deepest variety of music, ad-free, more sports coverage than anywhere, exclusive talk channels, every kind of comedy and the most complete news coverage. You can also enjoy SiriusXM online, on the app and at home on connected devices - it's included with your Platinum Plan trial subscription.

*Trial length and service availability may vary by model, model year or trim.

SYNC Owner Support

Find what you need, including updates, new information, exclusive offers and more.

  1. Shields Ford

    850 Broadmeadow Rd.
    Rantoul, IL 61866

    • Sales: (217) 892-2155
Loading Map...

Get in Touch

  • Contact our Sales Department at: (217) 892-2155
  • Monday8:30am-7pm
  • Tuesday8:30am-6pm
  • Wednesday8:30am-6pm
  • Thursday8:30am-6pm
  • Friday8:30am-6pm
  • Saturday8:30am-5pm
  • SundayClosed